“There were a number of issues, as well as a number of recommendations.”
Issues: - Really bad smell permeating the whole lodge. Seemed to be originating from the bathrooms - Frebreeze, air freshener and scented candles couldn't shift it all week. - Storage heater the front double bedroom didn't work. - We had to clean all of the plates, glasses, cutlery, saucepans and the grill, as they were dirty. - Remnants of a McDonalds was down the side of the sofa/under the table. - The cooker had been switched off - had to reset the clock to get it to work. Recommendations: - Lamps in the lounge - the lights are too fierce to relax. - Need bins in the bedrooms - Need a colander and a tablespoon in the kitchen. - The visitors comments book contains some local information, but we didn't find it until the last day. Recommend a client information pack including emergency numbers for doctors, dentists and the owners. Details of local shops, pubs and takeaways would also be useful.