“It was very disappointing, as we made plans according to what was available when buying .”
It said there was a games room ,when there wasnt one at all . 2 Pets were welcome , I only took a little shiatsu that had to spend most of her time inside a cage as she wasnt allowed to go upstairs cause she had paws, said by the owner the day before we went in . Hot tub we were not allowed to change the temperature of the 38 degrees that was set ,following days the temperature was set to 29 degrees by whoever's was doing the daily maintenance. So after that we didnt make much use of it . There was a SPA treatment clinic also advertised , guess what ? No one to operate in. In my opinion it hasnt been operating for quite a long time . In the end the only positive aspect was the silence and the green from the evolving forest . No space for the kids to recreate close to the lodge except the long walks around the forest which was ok in the end. We made plans according to what we bought and I felt a bit tricked.
Overall we didnt have the holiday we was expecting . So very disappointing!
Thank you for your feedback,we have fed your comments back to the owner. We apologize for the issues you had during your stay. The games room was a glitch in the system that appeared in the features section of the website. Your points will also be reviewed to ensure that our property descriptions are correct and not misleading.
Property Owner
