Dart Lodge

Unfortunately the downstairs smelt very musty like drains plus hairdryer not working.

We did enjoy our stay but the smell of must downstairs was overwhelming

We recently enjoyed a holiday that had its ups and downs, but ultimately, we made some wonderful memories together.

First, I would like to commend our host for her helpfulness when we lost our way. She was quick to assist us, which made a stressful situation much easier to navigate. However, we did encounter a few issues during our stay that impacted our overall experience. One of the more significant challenges we faced was when the door to our accommodation got stuck. Unfortunately, we had to break it to get it open, and it was disappointing that the host did not check in with us afterwards, despite our call for assistance. A follow-up would have shown a greater level of care and attention. Additionally, we found the person in charge of the swimming area to be quite patronizing, even though we were following all the instructions provided. A more respectful approach would have made our experience much more enjoyable. Another inconvenience was the absence of a washing machine, which we had anticipated would be available. This made it challenging to manage our laundry during the trip. Despite these issues, I want to emphasize that we still managed to create some beautiful memories together. The time spent with loved ones and the adventures we shared made the holiday worthwhile. Overall, while there were some challenges, we appreciate the positive moments and the time we had away. Thank you for the experience!

All in all a very nice lodge, although.

... Pet friendly but nowhere to walk the dog or to be able to let it out safely. For a 3 Bed Property I would have rather a washing machine than a dishwasher? But the most awkward for me was no Hoover or Mop & Bucket? I have never in 40 odd years left a property and not been able to clean properly. We were out most days but on the couple of day's we stayed around it was very tiring to keep the dog in and then have to go off in the car to find somewhere to walk him. I am registered disabled so this was an inconvenience. The Park roads are atrocious with pot holes etc. The Lodge was lovely but would not stay at Honicombe again

On first arrival this property was lovely, it had all we needed and seemed great for 3 adults, 3 children and a dog.

However, it soon became clear that it was getting tired and in need of some TLC. The fronts of the drawers in the larger twin room came off, the cupboard unit in the lounge had a loose door, only 1 TV had enough signal for some of the time to be watched and only 1 had a DVD player, despite listing all rooms had this. The X Box controllers didn’t work and there was no vacuum to clean over the general day to day clear up of children and pets. The cold water tap upstairs made a dreadful noise and furniture on the lower balcony was just too big for purpose. These were minor things in the long run as the location was beautiful, the on site facilities were a great addition and the lodge was comfortable and cosy. Just a few tweaks and a bit of attention to detail could make this a stay of excellent value. It would also be worth adding to the details that the lodge is at the bottom of a steep hill ( all round) and has several steps to enter, as my disabled mother would have struggled if there had been much more. This wasn’t made clear and could have influenced my decision to book.

Property was clean and tidy.

Happy with the lodge for the price we paid. It does get very warm upstairs but a lot colder downstairs in the main bedroom/bathroom which do have a slightly damp smell, maybe due to the balcony, lack of sun and lack of airflow. Personally I found the mattress too hot as I think it was foam and I on a personal level would replace the carpet upstairs and in the hall downstairs with hard flooring. Did want to vacuum but it wasn’t up to the job. Nice on the balcony upstairs, didn’t use the one down as yes a few too many pieces of furniture and not much light. Property is at the bottom of the hill which we got used to in the end as walked it many times with our dog. On site staff are great, really helpful and very dog friendly, pub was lovely too, Sunday carvery was great. We found many dog friendly places, walks and pubs and would definitely visit this area again.

On arrival the lodge was engulfed with over grown weeds/grass which gave the appearance of being not in service.

On entering we were met with a stale/lingering musty smell. The 2 main bedrooms were passable but not very welcoming. On venturing upstairs we were met with a firmly fixed baby gate at the top of the stairs, as we are both in our mid seventies and partially sighted, this presented a trip/fall hazard so had to be removed as a matter of urgency for our own safety. The carpet in the lounge area was very dirty and the seating was very old/ dirty and tired and the walls/ceiling needed decorating. The lower outside balcony was totally unusable due to overgrown bushes/weeds and an selection of garden furniture that completely filled the seating are hence putting it out of action. I feel as a letting company this needs to be inspected as it reflects on your company image.

Lodge was well equipped and we enjoyed our stay there we just found a few issues,a few kitchen pots were damaged or broken in property on our arrival and a painting attached with velcro was on the floor and would not reattach,also another blew off the wall when we opened balcony door and damaged downstairs wall at bottom of the stairs,also we wanted to hoover and this didn't work fully to carry this out well,I hope this can be passed on to help improve lodge in the future for your guests,thanks

The lodge was very comfortable and generally well kept.

2 things let things down. The cleaners hadn't even brushed the decking down, let alone tried to clean it. They had also only cleaned the top 3/4 of the patio doors. It took us about an hour to clean up these. The park itself was very badly managed as there were a lot of deep potholes throughout. We would happily stay in the lodge but not at Honicombe park.

We had a wonderful time and if we go to that area again will definitely be looking at Dart Lodge.

It was the best equipped caravan/lodge we've been in and full of little touches to make visitors feel welcome. The cost was less than going to a caravan and it was way more comfortable. As Dart Lodge is at the end of a row it has the advantage of only one neighbour and the design of the Site means it has a view on to countryside. Highly recommend!

Great place quiet location easy to get to Devon and Cornwall as on the border Thankyou

Lovely stay at Dart Lodge- really well equipped, perfect for our party of 3 adults, 2 children and little dog.

Beds were particularly comfortable and facilities on site are excellent. Whole site is very clean, friendly and well maintained.

The tv remote for the master bedroom we were unable to find but it was not a problem also couldn’t find the visitors book The only real problem was no washing machine for my partner she really missed not having one but we did find the laundrette

The duvet would have benefited from being as the duvet cover, I feel that extra blankets left in the wardrobe for the winter/ cold nights instead of putting the heating up higher, especially as we are trying to be environmentally friendly, also perhaps a couple of fleece on the settees upstairs so that we can snuggle up with again not to switch the heating up.

We really enjoyed the lodge with it’s warm and cosy feeling when you first walk into through the door.