Valley Lodge 48

We had a fantastic stay at valley lodge 48, it has everything you need and was very peaceful.

The beds were very comfy, hot tub and use of the on-site pool is an added bonus, we needed to get the up to date password for booking a swim session from reception. The hot tap in the kitchen is slow and takes a while for the hot water to come through but just be patient. Lovely welcome basket on arrival with milk and also doggy biscuits and pop bags. Thank you for an amazing stay.

A lovely lodge nestled on the side of a valley and as a result some steep roads and paths.

The lodge was clean and well equipped although is pet friendly so it did smell a bit of dog but they had airfreshners. Beds are soft but comfortable. A few quirks like only operating one shower at a time but they have signs up to tell you. Hot tub is accessed through the main double bedroom and was clean and lovely and warm. The pool on the park was always being cleaned and was never overly busy although we did go in February. It's not a deep pool so no diving but we did take our inflatables, no life guard. Close to lots of attractions and would visit again.

Our shower head wouldn't stay up, so we called the maintenence, he didn't even get in touch with us, that is really poor.

He didn't acknowledge our call. My husband bought a screwdriver and he did it himself. You should tell the owner, the man isn't doing the job he's paid to do. The site was lovely, the swimming pool was great and surrounding was beautiful.

Please follow up on complaint made on first day

On arrival at number 48 we could not get WiFi so I sent a text as advised in the information folder but I never received a reply.

The password is incorrect in the folder and on the plaque on the wall. I tried to do some washing in the washer drier but the washing didn’t spin. I phoned the number and Kevin answered and kindly arranged for it to be collected and washed it for us and returned it the next day. The machine was not repaired whilst we were there but Kevin changed the towels for clean ones as we were unable to wash them ourselves. He also took another large load of washing and did it for us, which was very kind of him. The code in the folder for booking the swimming pool is out of date so we had to go to reception and were given a new code. The hob over the oven was difficult to work and the hobs kept turning off which was a pain. Maybe we were doing something wrong. On a more positive note the lodge was situated in a quiet and peaceful location.

Wow absolutely an amazing week away (and thanks for Kevin in contacting you to see if we could stay the extra night which we were able to so thank you too) it’s our second time back but our first to this lodge which we found so much better than the last one proper home from home on entering it was smelling clean and fresh the robes for the hot tub were a lovely touch!

The kitchen was well equipped with all you needed and a lovely hamper on coming in was wonderful with a bottle of bubbles cream tea and various little treats! Plenty of board games and cards to play (although our monopoly game was still going strong after the week) there was plenty of DVD’s to choose from so we had a couple of movie nights. The hot tub was fabulous just the right temperature and was lovely to get up in the morning for a plunge before breakfast and again in the evening I’ve never slept so well! (Beds were really comfortable) Lots of little places to visit we enjoyed a walk around Goliath falls (stunning as ever) Looe polperro Bodmin (Jamaica Inn) we even just enjoyed a lazy day so very chilled set in beautiful surroundings. We shall definitely be coming back to this lodge we really couldn’t recommend it enough thanks for sharing your lodge with us it’s definitely been a fantastic week!!!!!!!!

All very good as expected Unfortunately no hot water at taps in bathroom en suit or kitchen.

However all showers good and kettle working.

There was just a few small issues I found.

The double bed was not comfy at all, was far too soft and wobbly and I couldn't sleep on it neither could my kids. We all ended up sleeping in single beds. There was a slight tear in the top left side of the double bed sheet. The blue information book could do with being updated as there's no use of grey fobs to access swimming or the gym. The balcony could do with being dusted every now and then to get rid of cobwebs for those who don't like spiders. Other than that the lodge was lovely and we have a lovely time.

The lodge was perfect.

Had everything we needed and the hot tub was amazing. Lovely clean and comfortable home from home. Site was quiet and clean. The pool, sauna and gym were easy to book and nice. Will definitely return. Thanks for a lovely holiday. Styring family.

Had a great holiday here all as expected, clean, lovely hot tub, quiet area, great bar/resturant and friendly staff towards us and the dogs.

Hopefully will return in the new year for another week of relaxation with the dogs.

We did love the property.

Very well equipped kitchen very good. Furnished beautifully. But HotTub was not good and only half the jets worked, the chemicals were far to high. Unable to use after a breathing problem. Out side Area top and bottom needed cleaning bottle tops left around hot tub. Cigarette ends left on path at entrance. The lodge did smell we bought air fresh to help. Hoover needed cleaning and new filters which would of helpd. bathroom floors not clean black mould in shower. Nice touch with the scones and cream. But they were stale and cream had mould on. Dogs loved there treatd. loved the Views and the peaceful Area. Club house good food good and very friendly.

Don’t like the toilets downstairs

The property is not suitable for people with even moderate walking difficulties.

It is accessed by very steep slopes and we would never have booked this had we realised. We were also emailed documentation which advised us that there were 2 parking spaces at the lodge but this was not true. I contacted the owners when we struggled to park and we were advised that there was no designated parking by the lodge - this was very disappointing. I would not recommend this lodge as it is sited only with the very able bodied in mind and this is not highlighted in any of the documentation. This was our first holiday since 2019 and we were very disappointed - so much so, we only stayed 4 nights. The cleanliness of the property inside the lodge was good. We did contact the owners a number of times with various issues and they were very quick to respond, which was helpful. This is the first time I’ve used Sykes Cottages and due to this experience I would not recommend to friends. More honesty with customers is required. I’m happy for this review to be published but the owners may prefer it is not.

Property lovely, no major issues, coffee machine needs to say lift then pull out water tank, didn't work that out till the last day

Loved our stay.

We didn't have enough towels though and went to the office but they said they didn't deal with other cottages, we spoke to someone on the phone but no towels came, no big problem. The worst part was the hot water pressure in the kitchen. To have a full bowl of hot water takes a lifetime, had to boil water to wash a small amount of dishes which you wouldn't put the dishwasher on for. One of our party is a plummer and he said it wasn't right even though explanation was given it should have been much better than it was. We used this as a base and went out every day, and came home to the hottub every day which was very good and a good temperature.

The lodge was better than we hoped and the facilities on the park were brilliant.

It was so peaceful there, and the pools.werent too busy. Would definitely recommend and we plan to go back.

We had an enjoyable stay and the chalet was very homely and welcoming goodies very much appreciated thanks !

When we arrived there was a very strong smell of dogs and there were alot of dog hairs on the blankets in the lounge area which wasn't ideal for a family with no dogs and a crawling baby. The hot tub was relaxing but motor was noisy particularly noticed in the bedrooms at night. Nice park facilities and friendly staff, would return.

Lovely place, very well maintained and cared for, and dog friendly.

Nice welcome pack on arrival. Very clean throughout and kitchen is well stocked with coffee machine, washing machine/dryer, dishwasher etc. Would recommend to others and like to come back ourselves.

The property was well equipped.

We did have an issue with the hot water that did not get resolved. The site was very steep and access to the properties involved using steps, during the hours of darkness it was difficult to see the sleeping policeman and the steps were a hazard. The information folder was very useful and we used a couple of the walks recommended which we really enjoyed.

lovely holiday with my family, there were 2 children aged 4 and 4 adults.

I would recommend to family and friends. Due to the season a lot of places were not open for the children, would return during another season., so we had to travel further than planned but this did not effect the holiday. with staying the 6 nights the hot tub wasn't checked to our knowledge to ensure it was clean for us to use. two of the single beds were not comfortable for the adults as they were spring. all parties enjoyed the holiday :)

The lodge was lovely and spacious.

Only things I can complain about are we had to buy baking trays and the frying pans need replacing. Downstairs did smell of damp probably because of the hot tub use.

A lovely restful week.

Cottage facilities were excellent. The on-site facilities also great and location was brilliant. We were able to explore the area without worry about crowds, will definitely return.

Great accom.

Our only concern was the fact that the hot tub was located on the lower balcony which didn’t allow for any privacy as this was over looked directly from the next door lodge. Some kind of screening would have been nice ( ie: bamboo screen or some kind of foliage etc)

THE COTTAGE WAS DAMP AND THE HEATING NEVER WORKED LONG ENOUGH TO DRY THE BEDROOMS OUT AND LIVING AREA .

IT SMELT OF DOGS REALLY BAD .OVERALL NOT IMPRESSED .

Lovely lodge which catered for all our needs, including great wifi!

The onsite facilities were good but of course we had to book the swimming sessions due to covid regulations. Great base location for exploring Devon and Cornwall.

Wonderful setting and we welcomed with goodies on arrival, Prosecco, milk, Scones including jam and clotted cream, biscuits and they even treated the dogs to dog biscuits too!

It was a lovely break away our first time away after the pandemic! We have even booked to return Christmas 2021!

Welcome pack for us and the dog.

Heating on low. Facilities and cleanliness outstanding beautiful and well maintained

The directions were not helpful!

! We initially went left as instructed but found ourselves in a development of residents. On realising our error we headed for the main reception area where a lovely couple helped us find our way - we would NEVER have found our lodge in the darkness; maybe some better directions to particular lodges?

The table set up for a cream tea when we arrived was a really nice touch.

Thank You.

Well appointed cottage with everything needed for a family holiday.

Very peaceful and quiet location. Hot tub was very cleani and most relaxing.

Overall a good holiday.

The property had everything we needed and had more than we had expected. Very clean and the problem with the hot tub was 'put right' immediately. Thank you

Welcome pack of cream tea, sparkly wine & more, including a welcome pack for the dogs, was very much appreciated and was a great start to our holiday.

Being able to take our little dogs with us is important, as they're very much part of our family and it would break our hearts not to have them with us. The lodge was clean, modern and comfortable, the hot tub was most welcome to come back to following our days out exploring, amazing Cornwall. The holiday park had everything to make our stay memorable, including the gym for our daughter. Would visit again.

Lovely lodge & welcome pack with scones & Prosecco.

Great that it’s dog friendly - fantastic amenities in lodge & the park itself was great with swimming pools etc to keep the kids entertained.

We had a fantastic stay, the lodge was beautiful, well stocked and very cozy.

We enjoyed staying in the beautiful area and the two dogs loved it as well. My three children didn’t want to leave. Plenty of room, storage and plenty of things to do. The park staff were lovely. The hot tub was amazing. We had enough fridge and freezer space and a good washing machine/dryer. The only two minor downsides were the mattress of the double bed was very uncomfortable and we didn’t sleep well at all. The other was the swimming pool female changing rooms were not big enough for us, they were always full. We chose to dress on the side of the pool, which was fine but thought we should mention it.

Fantastic cottage, very clean, high standard interior, lovely welcome package.

Will definitely visit again.

Only negatives were the hot water tap in kitchen trickled but cold was fine.

Broadband rarely worked but we put this down to being in the countryside. Overall though a very enjoyable stay.