“No issues with Rosey Cottage, great position on the site, 10 minute walk from the beach, its old and needs some TLC but who doesn't these days.”
The outside bushes need to be cut and tidied up but apart from that it was a good a week and happy to recommend the cottage but Shorefield Park needs to address the Facilities Pass, all we wanted was access to the indoor and outdoor pools and to get that we had to pay £168 pounds for the Pass. That entitled us to use the on site restaurant (you had to show the pass each time you ordered food and drinks), evening entertainment (which we did not want), gym facilities ( if you are that way inclined) and the pools.
They should have a menu of items you wish to use while on the site and charge only for those you want to use. Also Shorefiled Restaurant - I ordered 4 pizzas and two portion of fries to pick up and take away, £64 total - I assumed the pizzas were made fresh to order but when I arrived to collect I saw them take the ready made pizzas out of a bag and place in the pizza oven at front of counter - Its a rip of so be warned.
Thanks for your helpful review.
I phoned Shorefield for the fifth time to deal with the bushes, and will do so again tomorrow.
We are going to get a pass which will include all our guests ,if we can next year, which will involve guests giving us their details in advance of their visit. It may include a small extra charge , but as small as is possible. I will update the Sykes details when this is established.
I am sorry for the Shorefield excessive charges for mediocre food. I completely agree with you and will pass on your complaint.
However I am very glad that you enjoyed your stay and found Rosy Lodge met your needs.
Property Owner