Serenity

The heating and lights kept knocking off and the duvet was too thin for the colder months with the temperamental heating system.

The water pressure was also quite weak. That being said we'd definitely stay there again!!!! They were the only issues we had.

wouldnt stay at any other lodge at White Cross Bay!

It is so so private, modern and spacious. It has ample room for car parking, it is up a steep hill but thats not the lodges fault and the privacy is unmatched! Easy check in process and will definately be staying again!

We stayed 27th to 29th December to celebrate my mums 60th.

We had a gorgeous time and the lodge was perfect. Would definitely come back and stay again in the summer.

First impressions the lodge looked dirty… it doesn’t take much to sweep some leaves up does it.

? Decking extremely slippy I fell twice… there are signs up but does it take much to give it a quick power wash to stop guests injuring themselves. Outside table and chairs filthy (good job we didn’t want our morning brew outside) decking glass filthy also leaves all round doorway and decking. We could not get the lodge warm. Fire on max and heating on all doors shut it just wouldn’t warm up. Black mould around doorways, and toilets. The en-suite shower head all rusty and mouldy. (Water was lovely and warm tho) All round windows dirty and dusty. Behind the tv absolutely disgusting looks like hasn’t been touched for years. Carpet was full of marks and stains. We paid a fortune to stay over Xmas and feel ripped off to be honest, I never leave reviews as I think people moan about anything, but we do have something to moan about this time. We actually left Xmas day as east wind meant it was going to be very cold Xmas day night. So staying 2 nights instead of 3. I do not recommend this lodge and would actually like some money refunded as I think it was a rip off.

We absolutely loved our stay.

The lodge is a lot bigger than it looks in pictures. Will definitely book again

This was our first time at serenity, feels like home from home.

The lodge was well situated on the site, private and secluded but only minutes from amenities. This will be our Lakes annual getaway.

This was our first park lodge holiday, in over 15 years of booking with Sykes.

With my elderly mother's mobility becoming more restricted, single storey accommodation with a walk-in shower has become a necessity. Adding in two large dogs doesn't give many options but Serenity, ticked those boxes. I can confirm that the parks earlier water pressure issue has gone, although now replaced by haunted lighting ;) It had all of the fixtures and fittings we have come to expect and was comfortable and spacious enough, for 5 adults and the aforementioned two dogs. Sadly, we seemed to have picked the worst week of the year, for weather, so couldn't take advantage of the lovely outdoor seating on offer. Having walked the whole of the park with the dogs, Serenity has possible the nicest location, amongst the trees, aside from the lake front lodges. Although the listing did indicate it is in a raised area of the park, I didn't think it was too excessive but surprisingly, it did defeat the mobility scooter we had hired for the week. Possibly something to consider if you have similar requirements.

Serenity is a lovely lodge with all the amenities we needed.

Plenty of seating outside and options for sitting in the shade on the larger decking or the sun on the smaller one to the front. The location was perfect for visiting the towns and doing some hikes.

We had 3 nights at serenity, and it was fabulous.

We had everything we needed and more and after reading some reviews about the water pressure we were slightly worried. This was only an issue at peak time when everyone on the campsite was probably using the water and for only 5 minutes. It was never an issue for us. The lodge is in a perfect location, close to local amenities and a spar just a 20minute walk away if the onsite shop doesn't have what you need. The outside of the lodge could do with a big of cleaning and refreshing due to the location under the trees and all the branches and leaves falling, but again, it was nothing that bothered us and this was mentioned it is planned to be done but just need to find some time in between bookings. Gary was very accommodating and checked in with us to make sure everything was OK. Would definitely stay again if we are in the area.

We had a great week at Serenity lodge helped by the great weather.

It was clean with plenty of room inside and outside. Set in the wooded area it was on probably the quietest part of the site, great for listening to birds and watching wildlife. As previously stated, the only minor problem was the ongoing water issue for a few hours of low water pressure on some days, we were told this is being looked into. The outside area could do with some general maintenance. On the whole we enjoyed our stay

The property could be amazing, looking at the pictures on the Sykes website we were really excited about the long weekend stay for a special family get together.

The lodge is in need of an exterior clean up and refresh, peeling paint and cobwebs over doors and windows. Once inside the lodge its large and modern interior was let down by stained carpets and blinds. The biggest let down was not having water for the first few hours of every morning, this has been previously brought up on other reviews, I got told this was due to water works in the area, however you are not warned or given bottled water. Overall an ok stay which could have been much better with a focus to detail and customer experience.

Lovely place.

Location great both for Winderemere and in the park it was a peaceful spot. An issue was Low water pressure in the mornings. The Wifi was hit and miss. To be expected as we were in the country not an issue. We did not use the resort facilities other than the onsite shop which was great to have. Lovely to be by the Marina. A lovely short break thank you

The Interior of the lodge was beautiful.

It was spacious, light and beautifully decorated. There were plenty of kitchen utensils and plenty of additional bedding. The lodge was lovely and warm and the ‘log burner’ was a lovely touch. Plenty of board games have been made available for wet / rest days. I thought that due to the trees and position of the lodge it may have been a little dark inside, but it was lovely and light (think the light interior helped) and we saw lots of wildlife- foxes, woodpeckers and owls. Further improvements would be to the exterior of the cabin, including the patio area needing a little touching up / repainting / cleaning due to foliage and weather. If possible, a toilet roll could be made available for when you arrive! However, the overall stay was fantastic. A beautiful lodge (as reflected in the photographs) A fantastic find which I would highly recommend.

The overall campus was really nice with good facilities and a great location between Ambleside and Windermere.

The cabin itself was nice but unfortunately wasn't very clean. Dog hairs and stains were found everywhere and when we made people aware of this, we were passed from one department to another and told to contact the owner directly evern though we weren't provided with any contact details. Happy to take your money but not interested in helping once you have a problem. Fantastic location but just very disappointed with the service we received.

Nice and big so ideal for a large family.

Loved that it had a bath as I prefer baths to showers. Brilliant if you have pets that you take as they can’t escape it’s secure. Could do with nicer bedding in the master bedroom but apart from that it’s a nice home away from home. The caravan park needs some attention as you have to pay for swimming the roads are terrible as our car hit loads of pot holes and the trees/bushes all need a good cut

We had a very enjoyable stay at this lodge, even with 6 adults & 2 dogs we found the accommodation very comfortable & well maintained.

The kitchen was well stocked with utensils & the heating was more than adequate as we stayed when the evenings were close to freezing! The location is excellent & we will certainly be coming back again!