Yealand 36

We had multiple issues whilst staying here and i was very disappointed as we couldn’t enjoy our stay to it’s full potential, beautiful property and hot tub was amazing.

Boiler was broken 2 nights, bed sheets had stains on them which isn’t nice when we have to sleep on them. No hot water so we couldn’t shower or wash pots. Emergency warden didn’t amswer the phone when we rang multiple times. We decided to leave the property early on saturday as we just couldn’t enjoy ourselves due to it being so cold in the property. All of our towels were wet due to radiators not working.

Had a problem with a few things Skype holidays did not advertise as what we thought the property should have been we requested 2 bathrooms and got there there was on one and the on suite only had a toilet which the seat was broken and a sink we was very disappointed and got no where with Skype but the owner came out on Sunday as soon as he was back and did all he could to fix the problem and he also compensated us for the inconvenience refunded us some money and gave us a meal on him also bought a bottle of bubbly and chocolate thank Steve for you did for us

The ratan furniture from the patio was in a bad condition and the cushions were dirty, carpet vas stained and sticky , mould in the toilet above the shower cabin and the cortins from the gazebo in bad condition

We arrived to find we could not enter at first as we was given the wrong key code.

After 3 phone calls the owners son had to drive 45min to come let us in. He explained that the code had been changed some time ago and that sykes had given us the wrong code! Once inside thr property there was a dirty mattress resting against the wall and an extra fridge freezer with food left in quite randomly left in the kichen! Not sure why it was there but tht one we had in the built in kichen was working fine!. Bathroom was clean however tht cleaner had not cleaned tht following. Sofa, under the cushions was disgusting, handles was sticky, oven door was dirty. The sofa, floor and curtains need a deep wash as all was full of stains. Property was also smelly, we had to buy air fresheners! Hot was ok how ever only a few jets was working. Lastly there needs to be some storage added so the owners can put stuff away that's not needed. We found a highchair in tht waldrobe taking up all the room, travel cot left in the bedroom, christmas tree in the wardrobe plus over bits pieces not relevant to our stay!! Mattance is also needed to the broken patio. Overall we felt thos place has been used as a place to put spare stuff! Dispointed by our first stay with sykes cottages is an understatment

on arrival at the lodge we were unable to gain access due to the key safe no.

being changed ,had to go back to reception were the owner was contacted for the new no, we were unable to speak to Sykes at this time .The lodge although adequately clean was very tired and shabby.Lounge carpet heavily stained as was the furniture.there was a spare mattress propped up behind the settee. An extra fridge freezer in the kitchen area which took up space.Chipped dinner plates PLASIC wine glasses and only 2 drinking glasses. Lack of coat hangers in the wardrobe .Bed very uncomfortable. The pillows need replacing.the outside patio furniture has holes in the base also needs replacing.the hot tub jets only working on one side and the clips for the cover are broken .we would not recommend this lodge

Could have been cleaner, inside bin was dirty, oven needs cleaning, cutlery, plates and glasses needed cleaning, could do with new cleaning product such as mop and brush, overall really enjoyed our stay, slept well, bed very comfotable, had use of the cot which came in very handy and spacious for my baby, kids had fun, hotub working as it should, very relaxing and quiet, there wasn't very much too do around the area or close by but enjoyed our stay

Feedback for the stay: Overall location was good, well kept and peaceful.

Lovely to see the wildlife. Facilities in the park were good, reasonably priced bar overlooking the lake, food in the restaurant was nice and again reasonable. The lodge was a good size and had lots of amenities. Kitchen was well stocked if you wanted to cook properly. Inbuilt fridge/freezer didn’t seem to be working effectively (believe this is a known fault as there is a randomly placed standalone fridge which is in the way). Beds comfy and bedding fine, toilet/shower room perfectly serviceable. Furniture outside good. The dining table is dangerous. The veneer is peeling causing sharp edges which we caught on - you couldn’t let a child eat at the table and it meant sitting in living area to eat. The hot tub was clean and filled, however only half the jets were working and the paving around the steps into it are very lose. Wardrobes, not enough hangers and filled with Christmas decorations. Suggest a blanket in seating area and a lamp for the evenings. Overall would stay at this location again but not this property

the property was excellent we really loved our stay we shall 100% re visit

Lovely and comfortable lodge, needs a few minor touch ups I.

e - hot tub lid kept flying up as the clips were broken on both sides, the vinyl on dining room table and bathroom sink was ripped, couple of the skirting boards in the bathroom looked rotten/mouldy and the curtains in the lounge area were dirty, I think from the rain that seeps through the door. However it was a lovely lodge, clean, just what you needed for a few days break away. Would definitely return.

Stayed here for Christmas and was perfect!

The lodge was very clean and dog friendly which was great for us. Nothing was too much from the owners and they even left us a welcome package on arrival. Highly recommend and have even booked again

I really enjoyed everything about my stay, it was great and it was very clean.

Overall a lovely stay.

Just a shame that recent reviews showing current problems hadn't been acknowledged ie lights not working in twin bedroom, all external doors need some alterations to close easier. The main fridge freezer needs replacing as the fridge doesn't keep to temperature and the freezer compartments are broken. Presumably why there is a spare fridge freezer in the kitchen. These little repairs could make a big difference to future bookings

The good part.

Hot tub was hot. Shower was hot. The bad part. The glass panels on the decking rattle due to missing gaskets good luck with sleeping/ watching tv. Both bathroom fans don’t work Toilet not fixed to the floor. Rotten skirting board due to shower leaking The small bedroom the lights don’t work The master wardrobe is of no use as it’s full of baby stuff E.g high chair / cot and cushions for the outside . There’s a random mattress behind the settee’oh and a 2nd fridge freezer in the kitchen as well as a built in one . There’s 3 entry doors all with issues first one the top hinge is faulty and it has a broken retaining clip. So you are likely to get smacked with a glass door . Plus the gap at the top of the door lets in plenty of ventilation when it’s shut . The final straw was the most uncomfortable mattress I’ve had the miss fortune to pay for to try and sleep in . Then the corner settee hardly classed as fit to sit on as the outside chairs where much comfier. I’m sure that scenario is the other way round normally. Most of the above is lack of investment in maintenance and cleaning. Ended up cutting our stay short due to not being able to sleep or sit comfy and relax.

When we arrived the smell of Drains inside the caravan/lodge was really bad , I cleared the trap drain in the shower and it was full of hair and nasty stuff but it still smelt really bad every day whilst we was there , the hot tub had not been cleaned and had dirt floating around in it and did not smell of bleach or any kind of cleaning products which they always do in the past and it was not cleaned or treated in the whole week we was there , outside needs to be cleaned the glass and windows were fairly dirty and have green mold on the panels outside , tv signal kept cutting out so could not use the telly much the only essential in the property was towels and one toilet roll and hand wash so you would need to bring any essentials you need with you few minor repairs needed doing also , faulty blind in the bedroom and a door handle that kept falling off both toilets are not fixed to the ground properly therefore the smell leaks out of the soil pipe inside the property and the toilet seats were not sitting on the toilet correctly leaving your bum to contact with the inside of the toilet which is disgusting , the kettle was full of chunks of limescale,I will definetely not be staying there ever again , sofa had stains on it and was pretty old and dated , hardy any coat hangers , main front door was pretty stiff to close and right next to the site looked like a dumping ground full of builders rubbish , the hot tub had shelter and curtains which had zips but every single one was broken , half chipped drinking gkass in the cudboard the only good thing was the bedsheets were clean and hot water

Hi we had a really nice time but I feel you have a few maintenance issues.

Blinds in bedroom were all stained and broke, curtains in living room were all stained too, toilet seat was badly fitted, double bedroom door handle was broke and the settee needs a good clean I am sorry but it may seem like we have high standards but the furniture wasn't clean also the cushions, the hot tub was lovely but clips were broke and with the wind half of the cover kept blowing up and we had to keep going out and putting it back on. If these issues were resolved we would definitely return as it was a really good price and despite the issues we had a good time. Thank you

Disappointed with the maintenance of the hot tub during the week, other properties we have stayed at have always had a daily visit or had tablets which could be put into the tub.

Apart from that a really nice stay.

We all really enjoyed our stay.

Perfect for a short stay.

Stayed for 3 nights in December with my boyfriend, when we arrived it was lovely (snowing and icy) and the heating was on which was lovely with christmas decor!

Unfortunately we figured out that the pipes had frozen up so we had no water (luckily we had the hot tub) owner came down quickly and gave us alternatives, it was of course no fault of his own and we really wanted to stay with the hot tub so he had a plumber sort the pipes the next morning. Owner came with water bottles for us, he also kindly gifted my boyfriend some rum while we were out! It was a lovely and cozy stay overall, didn’t want to leave! Easy check in and out! The owner handled everything so well! Can’t wait to visit again :)

As previously mentioned, shower pressure is very low and the door frame in the bathroom requires attention.

The blind in the twin room is broken and overall cleanliness isn’t great. That said, we enjoyed our stay and the kids particularly loved the hot tub.

Lovely stay at Christmas, property was clean had plenty of space and all needed facilities to have a comfortable stay.

Even had some welcome gifts and a tray for the turkey left for us. (Not used as my trusty friend ninja came with me

Lovely property.

Door handle was faulty but other than that gorgeous stay and will re book. Lovely facilities, hot tub great. Lovely for dog stays. All utensils, pots provided

Amazing property, lovely setting and jacuzzi is so good!

Beds are comfortable and living areas clean and tidy. Only note is the shower, temperature control is no good and pressure is hit and miss. Otherwise HIGHLY recommend!

Loved are stay was a lovely lodge and the hot tub was fantastic probably one of the best I’ve been in.

Only a couple of let downs the bathroom could of been a bit cleaner I think some of the wood on the door frame is rotten where it has got wet and the bed in the main bedroom is not very comfortable unfortunately definitely time for a new mattress. But more good points then bad kitchen was fantastic the living are was nice with a large tv. Wi-Fi was great I’ve already looked at booking again for early next year. Thank you

Disappointed at the cleanliness of the caravan.

Black damp in bathrooms, and when we couldn’t find the remote for the living room tv, it was found down the back of the sofa where the sofa was filthy. The main bed was extremely uncomfortable, we could feel the springs in the mattress. The blind in the spare room was broken and closed. The main fridge was on but didn’t keep things very cool, we appreciated the spare fridge freezer, it was needed. The spa was at a really Good temperature but it was dirty - sand/grit in the bottom of the spa and slimy/grin on the water surface when jets put in. It was a lovely location, but we were disappointed with the accommodation.

It’s a beautiful caravan, exactly as on the pictures.

Unfortunately the previous feedback were correct and not much improvement has happened beside the fridge working now.The level of cleanest was really low. I know it’s pet friendly caravan but the level of pets hair on all the carpets was unreal. We couldn’t put away clothes as the drawers were dirty with hair etc. There was not enough towel (so glad a read this before and we brought our own).Things on patio were damaged on our arrival so i reported that just in case. The hot tub was beautiful but also not clean. It was a shame because it’s such a beautiful surrounding and nice decorated caravan with so much potential it just needs a bit more TLC.

Location and setting perfect for visiting the lakes and the seaside.

Property is spacious and suited a family of 4 plus a dog. Playground situated behind the property which really suited our needs too. Two good sized fridges really beneficial. Hot tub was clean and at temperature by the evening of our first stay. A great holiday had by all.

Great stay in a lovely part of the world.

The complex was really quiet and relaxing. See I couldn’t recommend this property highly enough.

The lodge was nice and comfy.

We enjoyed our little holiday. Definitely recommend to stay here.

The cleaning had not been done on arrival.

The cot and high chair were not at the lodge. The high chair had to be asked for again after cleaning. It arrived later. The blind in the small bedroom was broken unable to use. The door handle on the main bedroom was broken. The second bedroom was too small for two adults. More suitable for children. On suite was toilet and sink. One shower in main bathroom. Still waiting on reimbursement for drinks which we were told would happen if I emailed the receipt, which I did. This was while we were waiting for the cleaner. The owner came with chocolates and Prosecco on our last night. Very kind of him. I told him about our experience, he said he would address this complaint. The rest of the lodge was quite pleasant. Nice patio, jacuzzi. Lake was nice and facilities.

Need to accommodate more towels for the two night stay only as they just was not enough to keep for hot tub and showering , also they had an ironing board but no iron then finally was a case of the double bed was just no where near comfy enough as springs can be felt when lying on them which leaves you feeling sore the next morning !

would recommend but think basics can be improved

Really nice lodge in a great location, lovely quiet camp and really helpful owner.

Thanks :)

Overall everything was great just a few things like toilet seat broken and fridge and freezer not very cold had to throw food away.

Apart from that we had a great week. Also says pet friendly but had no gate

we very much enjoyed our stay in this holiday home.

It was very spacious, clean and had good facilities, including a hot tub, ready to use. The park also provides good service when called upon for help with a broken toiletseat. Would definitely recommend this park and holiday home.

The fridge is broken all the food went off.

We did try call, milk was going off the same day we bought it and we had to throw our food out and just bought as we needed. Other than that we loved our stay and will definitely be returning.

Beautiful place would definitely go again owner was very friendly

Good time had by all Fridge not really working to it’s best and had to waste some fresh food but apart from that no real issues

The accommodation was lovely.

Clean tidy and very well equipped. Hot tub and garden furniture was well used by us throughout the week. Great location. Would highly recommend.

This was in a lovely , quiet area.

Beautiful grounds. The property was clean and tidy. Although we did find the previous persons stuff in the bathroom cupboard. Having said that we missed a whole cupboard in the kitchen when we left!!!! It could benefit from a deep, sparkle clean when time permits. There were a few bits that needed attention , like toilet seats a bit wobbly. Blind in bedroom was broken and it really could do with the terrace being enclosed somehow to keep the dog in, but these didn’t spoil anything. We had a visit from the owner who left chocs and fizz which was lovely. It had everything we needed for a weeks stay in the kitchen and I cooked a couple of nights. Be careful when using the washing machine as it shakes the whole kitchen, make sure the cupboards are closed when it’s in spin cycle!!! Wi-Fi was excellent. Smart tvs a bonus. I would have liked a hoover though as with having a small , black dog , I usually hoover every other day at home as dog hair is a nuisance and I like to keep on top of it. The hot tub was FAB It gets the sun for most of the day. Only draw back was no where to hang your towel. So a couple of hooks would be great. Some of the other properties has a gazebo over the tub which we thought was a great idea. We used the tub every evening after long walks through the day which was just so relaxing ❤️ The pub across the road had decent food , a really nice outdoor space overlooking the lake, and was somewhere close. The Lancaster Canal was 10 min walk away , and we loved the walk to the Longlands Hotel ( 15-20 min ) with its marina and The Canal Turn pub (1-1.5 hours walk) There is loads to do and see , if you just do your research before you go. There are roads without footpaths tho . So probs not great with small children. There is not a supermarket within an hours walk. There are a few in Carnforth ( 10 min drive ) Overall a great ,sunny , light and airy lodge close to Morecambe Bay and I would defs go back. We really enjoyed it.

Very clean and comfortable.

Both toilet seats require a bit of work as they are loose. We took a crusty loaf with us but the lodge did not have a bread knife. Hot tub was great. Our satnav would not accept the post codes and there was not any maps available. Reception not very helpful. Took us a while to find that lodge was on the other side of the road. The worst thing is the so called dog walk which is a dumping ground for waste equipment and building material. Not a lot to do in the local area.

Great place to stay comftable for a family of 4 kids loved the hot tub.

We come to the the lakes once a year and it never dissapoints this is a great starting point for anywhere you wish to visit. And the site also has a gym and a swimming pool to keep the kids entertained

We had a lovely stay at Lily's Lodge (Yealands 36).

It was very clean and modern and the owner was so helpful when we couldn't get the heating on. Even when we had sorted it, he went that extra mile, calling in to check all was okay and to replace a mattress. Sykes were also very helpful and phoned us to check we were sorted. The hot tub was wonderful. We enjoyed the warmth of the water on a chilly night watching the stars with a glass of bubbly in hand. The lodge is situated on a lovely peaceful site and is very handy for the Lakes and Carnforth town centre where we enjoyed nice meals and picked up some shopping. When the weather changed, we were able to relax in the lodge and watch films on Netflix. A lovely stay all in all. I would definitely book again and would highly recommend.

The name of the lodge doesn't correspond with where it is so was difficult to find.

Reception seemed fed up of people asking. The facilities on site aren't included in the price which should be stated. The beds were really uncomfortable however we loved the hot tub.

We stayed at Lily’s lodge for three nights and we were very impressed.

The lodge itself was just as described, extremely clean and spacious. We travelled there with our 6 month old baby, and our dog. The lodge had a very homely feel about it, and although we were there in December it was lovely and warm. The hot tub was also a lovely touch, and worked perfectly. We stay at holiday homes on a regular basis and this one has to be up there with the best lodges we’ve stayed at. We met the owner who was very pleasant and came to check that everything was ok. The only problem we had all weekend was that we arrived in darkness on Boxing Day, and the reception was shut. The holiday home itself is not in the main park where the bar and restaurant is, it is in the Yealands holiday park on the other side of the main road. We had to ask someone random on site as to where it was, who turned out to be the warden thankfully. Might be worth putting a map and X marking the lodge for guests in future :) But 10/10 stay from us! We will be back!!!!