“First impression of booking was that the owners were contactable and very pleasant and helpful.”
First impression of 27 Yealands Cherry Tree Lodge: upon entering it was nice and warm BUT... an unpleasant 'sprouty' smell which pervaded the entire week despite using air freshener spray. Also squashed flies on the window above the dining table which i managed to clean off. Also many live flies on the window above the dining table. Also flies in the double bedroom, en suite, bathroom and corridor. I bought some fly spray but more came back every day. I still came back every day to dead flies, especially a row of dead flies under the dining table. I vacuumed up the dead flies every day. Unfortunately I first had to empty the vacuum cleaner, which was rammed full of dust and fluff. I decided to wipe over the top shelf of the shelf unit in the bathroom before I put my specs there, which resulted in a black hand print on the wipe I'd used - which did not bode well. I had to use kitchen paper to wipe off the pools of yellow oil on the pizza tray and also on the baking tray, then wash in hot water, before I could heat up a pizza in the oven. Here is my fly poem/song (to the tune of ten green bottles)..... Ten dead flies are sitting on the floor, ten dead flies are sitting on the floor. If I hadn't used the fly spray, there would have been lots more. Ten dead flies all sitting on the floor"
Thank you for you feedback, we can now improve our holiday experience for future guests. Sorry to hear about your experience, we have not had any feedback before and have only ever had really positive comments regarding the cleanliness, freshness and effort that goes into presenting the lodge to an immaculate standard which has independently scored very highly in this area.
Thank you for the positive comments regarding the contact-ability and warmth we provide, it’s something we pride ourselves on. It’s a shame you didn’t mention you were having difficulties as we would have supported and resolved them immediately.
I have stayed in the lodge this week and have had no issues following a pest control review by a professional. Apparently cluster flys which appear in early spring after hibernating in the ground had nested on the roof. The lodge has had an external spray and full review. As I said there have been no issues following the review, previous reviews highlight outstanding feedback on cleanliness across the year . The results simply speak for themselves !
There are no flys inside the lodge, obviously with doors and windows open enjoying the sun, sitting on the veranda viewing the trees and duck pond with the aromatic smell of a hot coffee and cake will increase that possibility.
The lodge is immaculately clean, scores highly on this consistently, has nature on your doorstep and the two treble patio folding doors to open up the front room and veranda for a wonderful open plan experience that i’m sure you will all enjoy …whilst sipping prosecco admiring the ducks!
Thankyou for your custom and thought provoking rhyme!
Steve and Cherry
ps… bare with me …. i’m not a poet,
We like to give our customers the best!
This review has really been a test.
We try to provide a place of desire,
we will continue to work hard and truly aspire,
to provide a place of fun and peace,
to keep it sparkling clean without any grease,
enjoy the lodge, the pond and sun!
Come, relax , unwind and have fun.
Thanks for all of your comments so far!
We believe when you visit next we will score well above par :)
Property Owner
