“Beautiful lodge.”
Beautiful setting.
A balanced scoring.
Usually when looking to book a break away, photos can make the accommodations look bigger than the actual size, but we were really pleased that this was the other way around, the lodge being bigger than anticipated. Great space for a family get together. Open lounge and kitchen diner is perfect when socialising when cooking. The table space for eating is again great!
The position on the site was perfect. Having a morning cuppa sitting on the upstairs balcony watching the birds & ducks was a real treat. A heron even popped in to help himself to morning breakfast.
The hot tub was similarly a hit with a glass( plastic wine ones are there) of Prosecco, a bottle was left as a welcome pack.
All rooms have their own heating regulation which is a bonus to meet a number of people’s temperature preferences. As with any underfloor it’s tricky to regulate “instant heat” so I would suggest regulating the heating (and time) in each room when you arrive based on your usual order preferences, rather than what the previous occupier has set them as. when we arrived some rooms were set at 30*! - we turned them down but the clock setting was set incorrectly so went extremely cold later in the evening as it had turned itself off in night mode. Easily rectified for the rest of the stay.
While the Lodge is minimally furnished, again perfect for a holiday letting, Sadly taking a closer look the cleanliness wasn’t the best. The fridge/ freezer hadn’t been cleaned properly, food crumbs & sticky residue left behind, the chopping boards in the kitchen cupboard were greasy as was some of the cutlery. Dust and fluff underneath the beds. The hoover was stored in the utility room cupboard & stunk of damp. No mop or other floor cleaner. The starter cleaning pack didn’t include any bacterial spray, only a 15ml washing up liquid, cloth & 3 dishwasher tablets, so wasn’t sufficient products for cleaning before unpacking.
After phoning the management company to find out where the requested cot was kept, I was quite shocked to find out it was kept in the utility room under the sink, not in one of the 2x bedrooms that had significant walk in wardrobe space, despite the the call handler explaining the reason being limited space. Not what I would call appropriate infection control.
If the cleanliness issues could be resolved. I would have given this lodge a straight 10 and 5 stars.