Fairview Lodge

Dear Mr Jones, thank you for taking the time to share your feedback. We were sorry to learn that your stay did not fully meet your expectations, as we usually receive 5-star ratings for cleanliness, comfort and accuracy of our listing. We were pleased to see that you rated our wonderful facilities so highly, and are glad that aspect of your stay met your expectations. Your comment about feathers on the sofas is something we have not come across before, and we would be very grateful if you could share a little more detail to enable us to look into this and ensure it doesn’t happen again. Please do contact Menai Holiday Cottages. We always encourage guests to let us know of any concerns during their stay so that we can put things right straight away. We would have appreciated the opportunity to do so for you. We truly value your feedback and will continue to work hard to ensure every guest enjoys the best possible experience with us.

Thank you so much for your lovely review – we’re delighted you had such an enjoyable and relaxing stay. It’s great to hear the lodge met your needs and that the little touches, like the beach tips and outdoor seating, made a difference. We really appreciate your note about the fridge noise near the twin room – while some things are a bit tricky to change, we’ll certainly look into ways to minimise any future disruption. We’d love to welcome you back again!

Thank you so much for your lovely 5-star review! We’re so pleased to hear you loved Fairview Lodge and enjoyed the friendly, welcoming site — and we’re especially glad you made the most of the gorgeous pool during your stay. We completely understand how important it is to find accommodation that suits all members of the family, including the four-legged ones! We’re delighted to let you know that we now welcome dogs — one large or two small — so we truly hope you’ll consider staying with us again in the future. Thanks again for your kind words, and we hope to welcome you back soon!

Thank you so much for taking the time to share your feedback following your recent stay at our lodge on the Llyn Peninsula. We’re absolutely delighted to hear that you found the lodge to be comfortable, well-equipped, and that you enjoyed the excellent facilities and surroundings on site – it really is a special place, and we’re so pleased it made for an very enjoyable stay. We truly appreciate your kind comments and also your helpful note regarding the cupboards above the hob. Please rest assured we’ve already shared this with our cleaning team, and will ensure this area receives that extra attention going forward – feedback like yours genuinely helps us maintain the high standards we strive for. It was a pleasure to host you, and we’re so glad to know you’d consider staying with us again if you’re back in the area. You’d be most welcome.

It’s always lovely to hear when guests appreciate the little touches that make a stay more comfortable and personal. We take great pride in ensuring the lodge is a warm, welcoming space, and it means the world to know that came through during your visit. We agree those stars are rather special! Thank you again for taking the time to share your experience. We very much hope to welcome you back soon for another relaxing escape for some peace & tranquility.

We’re so pleased you made the most of the location; having the pool just a stone’s throw away really is one of our favourite features too. Whether it’s an early morning walk on the beach or a sunset dip in the pool, there’s something quite special about our lodge's location. Thank you for taking the time to comment! We hope to welcome you all back one day soon!

Thank you ever so much for your wonderful review. We’re absolutely delighted to hear you enjoyed your stay and that the lodge felt like a home from home — that’s exactly the feeling we hope to create for every guest. We hope to welcome you back soon!

Thank you for your delightful feedback. We’re thrilled to hear that you and your family had a lovely week at our lodge. It’s wonderful to know that the children enjoyed themselves and that you appreciated the tranquil lodge park and the view of the pond. We’re also pleased that the lodge’s proximity to the village was convenient for you. Your kind recommendation means a great deal to us. We look forward to your return for another enjoyable break in the future.

Thank you for choosing to stay with us and for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay overall. Regarding your comment about the mattress, we would like to reassure you that the lodge, including all its furnishings and fittings, is three years old. We take great care in maintaining the property to a high standard, but we will certainly review your feedback to ensure the comfort of our future guests. We hope to welcome you back again soon.

Thank you so much for your wonderful feedback! We’re delighted to hear that you found the lodge comfortable, spacious, and well-equipped, and that you enjoyed the great location. It’s always a pleasure to know that our guests have had such a positive experience, and your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back in the future!

Thank you so much for sharing such lovely feedback, it's greatly appreciated. And how wonderful that all three generations had such a good time. So pleasing you all had an amazing holiday in our lodge! Thanks again. :)

You're more than welcome and we're glad you all enjoyed your stay. Many thanks for the excellent feedback. :)

Many thanks for your excellent feedback. We’re very pleased you enjoyed your stay with us and would love to welcome you back again! :)

Thank you for your very positive feedback. We’re really pleased you enjoyed your stay with us. :)

Many thanks for your lovely comments. We'd be delighted to have your friends and family stay with us, so thank you for the recommendation! And we've passed your compliments on to the site staff, who do a great job keeping it so nice and tidy. :)

Thank you for taking the time to post your comments. This is the only critical review we’ve had, but we’re sorry you were disappointed with aspects of your stay at our lodge. Your first point relates to the issue with the pool heating, which unfortunately was something beyond our own control. Whilst it is regrettable that the pool was not heated to its usual temperature, exacerbated by the very cold weather, the Sanctuary Park team worked hard to get the problem remedied as soon as possible. Our understanding is that the Sanctuary offered you use of a hot tub in the lodge opposite, until the pool heating was fixed, although unfortunately this did take longer than they expected. You also refer to electric car charging. As a point of fire safety for you, your family and for other park owners/users, we requested that you cease charging your vehicle from an extension cord, plugged into an internal lodge socket. Neither we, nor the Sanctuary Park, advertise car charging points as a service, so we were surprised you assumed this would be the case, without prior clarification. Charging of electric vehicles is not permitted and is not covered by our insurance. We’ve taken your comments on board and asked Sykes to make this explicitly clear on our lodge information page. Finally, our lodge pricing is managed by Sykes Cottages which uses an algorithm to set prices on a week-by-week basis. Our rates are therefore related to dynamic supply and demand calculations, which are professionally managed. These do thus reflect price differentials seen during school holiday periods, which is the case with all other holiday properties, both in this country and abroad.

Many thanks for your feedback and we really appreciate your recommendation! The pool issue was fixed but it took some time to warm up being so large, so we hope it didn’t cause you too much inconvenience l. You’re welcome back anytime!

Thank you for the positive feedback. We’re very pleased you enjoyed your stay with us. :)

Many thanks for your detailed feedback. We’re really pleased you enjoyed your stay at the lodge and park. :)

Many thanks for the feedback, and for your kind words. :)

We're really pleased that you enjoyed your stay. Many thanks for the feedback, and for the helpful tip!

Many thanks for your feedback, which we greatly appreciate. We're very pleased that you enjoyed your stay with us, and we'd look forward to having you visit us again. The lodge came fully furnished when we purchased it and the settee seems to be standard in all Oslo Lodges. But we'll certainly take your comments on board when it's time to replace the furniture. Thanks again for staying with us and for taking the time to send us feedback.