“Very disappointing compared with other sykes lodges.”
In need of a lot of basic maintenance ie no recent gas and fire extinguisher maintenance certificate, leaking roof making 1 cupboard unusable as there was such a fausty smell. There was a bowl on top of the cupboard to catch the water which hadn't been emptied for some while and was filthy!! The electric fire cable had to be run on top of the fire in order to be plugged in, huge safety hazzard. The decking outside was rotten in places and the general tidiness outside was poor. We have stayed in ...
In need of a lot of basic maintenance ie no recent gas and fire extinguisher maintenance certificate, leaking roof making 1 cupboard unusable as there was such a fausty smell. There was a bowl on top of the cupboard to catch the water which hadn't been emptied for some while and was filthy!! The electric fire cable had to be run on top of the fire in order to be plugged in, huge safety hazzard. The decking outside was rotten in places and the general tidiness outside was poor. We have stayed in Sykes lodges before and they have been far far nicer. Generally disappointing.
- Robert Edwin, September 2024
Thank you for your comments and Sykes have reached out to you on our behalf to discuss the issues you had so that we can put remedial action in place and we have also brought on another person to manage the property to proactively manage it moving forward. The property is being checked for any remedial action necessary as soon as possible, including any leak, decking and bin area. The electric fire was also temporarily removed until another socket was fitted by an electrician which has been done and the roof/cupboard area has been resolved. We are glad that we have been able to resolve your concerns. The gas cert has been done since your stay and we have provided a copy of this to Sykes. The fire extinguishers have also been recertified October 2024
Property Owner
