The Roe

Thank you for your wonderful feedback. We're delighted to hear that you loved your stay and enjoyed the peaceful surroundings, privacy, and the hot tub. It's fantastic to know that you had such an amazing experience and would both recommend the property to others and return in the future. We're also grateful for your kind comments about our team, who work hard to ensure guests have a memorable stay. Thank you again for taking the time to share your experience, and we look forward to welcoming you back again soon.

Thank you for taking the time to share your feedback following your stay. Our cabins are intentionally finished in this style, with the wall coverings designed to create a rustic, cabin-style feel, and this has generally been well received by other guests. However, we do appreciate that this may not have met your expectations on this occasion. All utensils across our properties were fully replaced around three weeks ago. If anything was missing during your stay, we would have been very happy to provide a replacement, but we will carry out further checks to ensure everything is fully stocked. We’re sorry to hear about the cobwebs; these can appear quite quickly in countryside settings, but we can assure you the property was thoroughly cleaned prior to your arrival. We have since checked the hot tub and have not identified any leaks. Had this been raised during your stay, we would have arranged for it to be inspected at the time. Thank you for bringing the issue with the bathroom tap to our attention during your stay — we’re pleased we were able to arrange for a plumber to attend and resolve this promptly. There is fishing available close to the site, and being in North Wales, there are also plenty of walks accessible nearby. The site itself is spacious, with a number of green areas and pathways for guests to enjoy. We do appreciate your feedback, as it helps us continue to improve the experience for future guests.

Thank you for your wonderful feedback. We're delighted to hear that the property helped make your 50th birthday weekend so special. It's fantastic to know that you enjoyed the facilities, including the hot tub, BBQ, board games and golfing opportunities, and that the space and secure surroundings added to your experience. Thank you for choosing to celebrate such a special occasion with us. We hope to welcome you back again for many more memorable stays in the future.