“On entering the cottage the appearance was fair but did not smell clean or fresh\ entering.”
The bedding was to be desired and appeared old and un ironed. The pillows were old dirty and thin, and the bed had 3 mattress topers. Didn't smell fresh at all. Bathroom en -suite toilet brush was disgusting holder was black inside slip matt in shower needs replacing. Pots and pans need a lot to be desired and we had to wash the pots and glasses before use. Some of the pans were unusable(roasting pan was beyond using) burnt food on the inside. It didn't look like the place had been dusted. Outside furniture table paint was peeling off , no parasol and only 2 chairs that went with the table. Although the location was idyllic the lodge left us very disappointed as we had been looking forward to going their for 2 years. We shall not be returning their again.
Thank you for your feedback.
We are very sorry to have received your comments, and if these issues had been reported during your stay, we would have done all we could to ensure that you were happy and comfortable for the duration of your stay. Please note, Sykes are open 7 days a week, and can also be contacted outside of office hours to ensure each guest is happy with their reservation. For the assurance of any future guests, there is a comments book on display in the lodge, which we encourage people to use. 99% of the guests have left their responses, which have been overwhelmingly positive about their holiday.
We were very lucky to have had a visit from Professor David Bellamy when developing the site. His suggestions greatly enhanced the immediate environment which has been appreciated by guests to the park.
Property Owner
