Puffin Lodge

Thank you for your lovely feedback. We’re delighted to hear that you enjoyed the lodge and would consider booking with us again. We’d love to be able to welcome you back again in the future. Kind regards, Sean and Chris.

Thanks for your lovely feedback and we’re delighted that you had a great stay. The lodge is well placed for trips to Skomer to see the enchanting inhabitants. We hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Many thanks for your 100% feedback and we’re delighted that you enjoyed your stay and the location. We hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you for your positive feedback and we’re glad that everything was to your satisfaction. We hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you so much for your lovely comments and feedback. Knowing that our guests have enjoyed their stay is extremely important to us and we’re delighted that you had an enjoyable holiday . We appreciated your thank you card and gift and would love to be able to welcome you back again in the future. Thanks also for leaving everything so clean and tidy. Kind regards, Chris and Sean.

Thank you so much for your lovely comments. We’re delighted that you had an enjoyable stay and your repeat custom is greatly valued and appreciated. We would love to be able to welcome you back again in the future and thank you for leaving everything so clean and tidy. Hope to see you again soon. Kind regards, Chris and Sean.

Thank you so much for your lovely feedback and we’re delighted that you had a great stay. Thanks also for leaving everything so clean and tidy. We’d love to able to welcome you back again in the future. Kind regards, Chris and Sean.

Thanks for your great feedback and we’re delighted that you enjoyed the lodge and its location. We hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Many thanks for your great feedback. We’re delighted that you enjoyed your stay at Puffin Lodge and enjoyed exploring all the wonderful things on offer in this beautiful part of the world. We’d love to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you for your great feedback and we’re extremely pleased that you enjoyed your stay at Puffin Lodge. Thanks also for recommending to others and we hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you so much for your lovely feedback. We’re delighted that you enjoyed your stay at Puffin Lodge and that everything was to your satisfaction. We hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you for your positive feedback and we're delighted that you enjoyed your stay at Puffin Lodge. We would love to be able to welcome you back again in the future and thanks for recommending us to others. Kind regards, Chris and Sean.

Thanks for your positive feedback and we're pleased that you had a good break. Hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you for your positive review and we’re delighted that you enjoyed your stay at Puffin Lodge. We look forward to welcoming you back again in the future. Kind regards, Chris and Sean.

Thanks so much for your lovely feedback. We’re really pleased that you had an enjoyable stay and that everything was to your satisfaction. It was lovely to meet you both and hope we can welcome you back again in the future. Kind regards, Chris and Sean.

Many thanks for your positive feedback and we’re delighted that you enjoyed the lodge. Hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Many thanks for your most positive feedback and we’re delighted you enjoyed your stay and found it a great location to explore all there is to offer in the local area. We’d love to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you for your positive feedback and we’re delighted that you had a great stay. Thanks also for leaving everything so clean and tidy. We would love to be able to welcome you back again in the future. For your information, the reception does stock some basic items and Broad Haven is just a couple of miles away for a larger shop. Kind regards, Chris and Sean.

Thanks for your positive feedback and we’re very pleased you enjoyed the lodge and the beautiful surrounding area. Thanks also for leaving the lodge so clean and tidy and we hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

We are delighted that you chose Puffin Lodge for your Christmas holiday and fantastic to hear that you enjoyed your festive stay. Thank you so much for your lovely feedback and we wish you and your family a very happy new year. Kind regards, Chris and Sean.

Thank you for your positive feedback. We’re delighted that everything was to your satisfaction and that you had an enjoyable stay. Kind regards, Chris and Sean.

Thanks so much for your positive feedback. Thanks also for your understanding. Unfortunately, life conspires to present us with challenges sometimes but we always try to pull out all the stops for our guests and we’re most grateful that you have acknowledged this. Great to hear that you enjoyed your stay and hope that we can welcome you back again in the future. Kind regards, Chris and Sean.

We’re pleased that you had a great stay. We are surprised that you didn’t contact us if there was a problem with the shower as we would have got our handyman to attend straight away. Upon receipt of your feedback we sent him there immediately . The shower temperature control has a button that should be pressed to permit the temperature to be increased. The control had been forcibly turned and had caused the button to stick thereby keeping the control on hot. He has now repaired it. We provide a set of six mugs for the lodge ( for maximum occupancy of four people) so can only assume that one had been broken. If we had been alerted we would have replaced it with one of our spares. The distance to the nearest beaches/ resorts ( the photos of which you are referring to) are clearly stated on our property listing. Kind regards, Chris and Sean.

We’re so pleased that you had such a lovely stay and it was great to meet you all. We’d love to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you so much and we’re delighted that you had such a lovely holiday. Thanks for leaving everything so clean and tidy and we’d love to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thanks so much for your positive feedback and we’re delighted that you had such an enjoyable stay. We would love to be able to welcome you back again next year. Kind regards, Chris and Sean.

Thank you for your kind words. Glad to have been of assistance and we’re pleased that this minor hiccup didn’t affect your enjoyment and you had a pleasant holiday. Hope to be able to welcome you back again in the future. Kind regards, Chris and Sean.

Thank you so much for your lovely feedback and we’re delighted that you had a lovely stay and enjoyed the beautiful area and location. We very much hope to be able to welcome you back in the future and were most grateful for you leaving the lodge in such a clean and tidy condition. Kind regards, Chris and Sean.

Thank you so much for your lovely feedback and so glad that you had an enjoyable stay. Sincere apologies if our advance welcome email didn't reach you, as it details how to turn the hot tub off of an evening.Extremely sorry if you had disturbed sleep. We would like to thank you for leaving the lodge in such a clean and tidy condition and hope to be able to welcome you back again in the future. Kind regards, Chris and Sean

Thank you so much for your amazing feedback. We are delighted that Puffin Lodge was to your satisfaction and that you had an enjoyable stay in this special part of Pembrokeshire. We’re most grateful to you for leaving the lodge in such a clean and tidy condition and hope to be able to welcome you back in the future. Kind regards, Chris and Sean

Thank you so much for your lovely feedback which is greatly appreciated. We're extremely pleased you had a nice stay. We are very grateful to you for leaving the lodge in such a clean and tidy condition and hope to be able to welcome you back in the future. Kind regards, Chris and Sean

We are extremely pleased that you had such a good time and hope to welcome you back in the future. Thank you for your positive feedback and we appreciated you leaving the property in such a clean and tidy condition. Many thanks, Chris and Sean.

Thank you for your positive feedback and we're so pleased that you had a lovely time and had everything you needed. We look forward to welcoming you back in the future. Kind regards, Sean and Chris.

In order to put a balance on this review, we would comment as follows; You contacted us on the afternoon of 29th to request an early occupation on 30th, which we managed to facilitate at short notice at no extra cost to you. You contacted us on the evening of 30th ( your day of arrival) with a query on how to operate the heating at the lodge which we responded to immediately. You did not make us aware of any maintenance issues at that point. We received a text from you at 08:28 on New Year's Day stating that , "if you weren't aware, the door to the kitchen is loose as the bottom hinge has gradually got worse we can't close it, also the toilet door in the hallway locks on the inside so you can't get out it's not a problem just thought I'd let you know" (sic). We responded advising we would get our handyman to attend the following day ( on your departure). When we attended the lodge after your departure,we discovered that the door was completely ripped off its hinges. The toilet door lock was indeed not working and required a new handle . In addition to this, every light, both internal and external had been left on with the heating on full.There was discarded food left on the hob, plates of burnt uneaten croissants on the table and left in the oven, dirty dishes left everywhere , food left in the fridge and an overflowing waste bin. The damage resulted in a callout and repair charge from our handyman with new parts having to be ordered and greatly increased cleaning. Under the circumstances we feel that the £70 charge levied was extremely reasonable. There were also discarded baby clothes and a baby's bottle left in the double bed despite your booking clearly being made for four adults. This was a contravention of the site rules and resulted in over occupation of the lodge which was a breach of site H&S. Chris and Sean Sullivan. Owners.

We are delighted that you all Had a lovely Christmas break at Puffin Lodge . Thank you for your positive feed back. Wishing you all a very happy 2024! Chris and Sean.

We are extremely grateful for your wonderful feedback and kind comments. We are delighted that you had such an enjoyable stay. We hope to be able to welcome you back in the future. Kind regards, Chris and Sean.

We are delighted to hear that you had an enjoyable break at Puffin lodge and appreciate you taking the time to leave your positive feedback. Many thanks and hope to see you again some time. Chris and Sean

Thank you for your positive feedback on the lodge and hot tub and we are pleased you had everything you needed. Sorry to hear that the unspoilt location was not to your taste(During the season, residents have access to a club house adjacent to the park with access Through the dog walk area). Being located just minutes from both Little and Broad Haven (with a fine selection of pubs,eateries, Londis store, water sports shop, beach shops and fresh crab/lobster outlet) and the surrounding array of wonderful beaches, plus only 10-15 minutes from Haverfordwest and Milford Marina, we like to think that the site provides a good base for enjoying the locality as well as being ideally placed to enjoy everything that Pembrokeshire has to offer within a 30 - 40 minute drive - from Tenby , Saundersfoot, Folly Farm etc to St. Davids, Fishguard and Newport. Hope to be able to welcome you back in the future. Kind regards, Chris and Sean.

Thank you for taking the time to provide us feedback. It is appreciated. So glad you all had an enjoyable stay at Puffin Lodge and Pembrokeshire. Hope to see you again! Best wishes Chris and Sean.

Thank you for your positive feedback and even for taking the time to contact us in person to thank us. We are delighted you enjoyed your stay and hope to see you all again in the future! Hopefully the weather will be kinder. Best wishes all. Chris and Sean

Many thanks for your kind comments. We are delighted that you both had such an enjoyable break and took the time to explore this part of the world. Kind regards Chris and Sean

Thank you julie for you positive feed back and kind words. We are delighted you enjoyed your stay and hope to see you again some time! Chris and Sean.

Thanks Dominic for you kind comments and delighted you had an enjoyable break. Chris and Sean.

Thank you for your positive feed back. So glad you all had an enjoyable stay. Chris and Sean